To install the nVidia driver, follow the instructions below: Once the Intel driver is installed and the system has been restarted, you will now need to install the nVidia driver. If you find that there are two Intel drivers available, you will need to use the one that states it is ' switchable'.

Locate the Intel file and download and install the latest version.

Locate the Video category and expand it by clicking on the arrow next to the title.

Choose the relevant operating system from the drop-down under Refine your results.

Enter your service tag and click Submit or choose your system type by category.

To install the Intel driver, follow the instructions below: The Intel driver will need to be installed first and then the nVidia driver. Installing Video Drivers with nVidia OptimusĪfter reinstalling the operating system or uninstalling the video drivers, you will need to reinstall them in the correct order.

Select Intel(R) Graphics Media Accelerator Driver and click Uninstall or Uninstall/Change.

The utilities should be removed as well if they were installed with the Intel software. To uninstall the Intel software, follow the instructions below: Follow the instructions on the screen to complete uninstallation.Select nVidia Drivers and click Uninstall or Uninstall/Change.

Make sure View by Category is selected and click Uninstall a program.Click Start and then click Control Panel.Start Windows and logon with an administrator account.To uninstall the nVidia software, follow the instructions below: When you uninstall the drivers, the nVidia driver should be uninstalled first and then the Intel driver. It may become necessary to uninstall the drivers for troubleshooting.

One of the drivers is for the Intel GPU and the other for nVidia GPU.

If a system has nVidia Optimus, there will be two video drivers necessary.

Delete video drivers